Agricultural Contacts | BNSF

Agricultural Contacts

Area Contact
Group Vice President Angela Caddell
Tel: 817-867-6800
Fax: 817-352-7940
Administrative Assistant Monique Walker
Tel: 817-867-6230
Fax: 817-352-7940
Area Contact
Director of Wheat and Wheat Products Michael Gonzales
Tel: 817-867-6702
Fax: 817-352-7934
Manager of Wheat/Flour (South) Dennis Bell
Tel: 817-867-6702
Fax: 817-352-7934
Manager of Wheat/Flour (North) Jennie Hubert
Tel: 817-867-0654
Fax: 817-352-7934
Manager of Specialty Grains Lisa Israel
Tel: 817-867-0661
Fax: 817-352-7934
Area Contact
General Director of Fertilizer, Biofuels and Bulk Foods Brett Porter
Tel: 817-867-6240
Fax: 817-352-7934
Manager of Fertilizer Randal Boss
Tel: 817-867-6064
Fax: 817-352-7934
Manager of Fertilizer Sara Warren
Tel: 817-867-6123
Fax: 817-352-7934
Manager of Biofuels Erin Alves
Tel: 817-867-6713
Fax: 817-352-7934
Manager of Biofuels Chris Selvey
Tel: 817-867-6035
Fax: 817-352-7934
Manager of Bulk Foods Tracie Smith
Tel: 817-867-6530
Fax: 817-352-7934
Area Contact
General Director of Corn Products and Oilseeds Anne Erickson
Tel: 817-867-6730
Fax: 817-352-7934
Director of Corn, Feed and Oilseeds Robert Keller
Tel: 817-867-6340
Fax: 817-352-7934
Manager of Feed Grains and Oilseeds Kyle Cooper
Tel: 817-867-6366
Fax: 817-352-7934
Manager of Feed Products Darrell Faircloth
Tel: 817-867-0745
Fax: 817-352-7934
Manager of Feed Grains and Oilseeds Jesus Uribes
Tel: 817-867-6814
Fax: 817-352-7934
Manager of Meals and Oils Brandon Mortensen
Tel: 817-867-6729
Fax: 817-352-7934
Area Contact
General Director – Agricultural Marketing/Canadian Business Development Jim Titsworth
Tel: 817-867-0747
Cell: 817-271-0386
Obudsman (Colorado, Kansas Missouri, Nebraska, New Mexico, Oklahoma, Texas) Mignon Lambley
Tel: 817-867-6705
Cell: 580-461-1325
Obmudsman (Arizona, California, Idaho, Nevada, Oregon, Utah, Washington) Roger Hsieh
Tel: 360-418-6271
Cell: 713-857-8661
Ombudsman (Minnesota, Montana, North Dakota, South Dakota, Wisconsin, Wyoming) Maia LaSalle
Tel: 406-265-0215
Cell: 406-399-0330
Area Contact
Director Mexico Business Unit Victor Valdes
Tel: 817-867-6060
Cell: 817-313-5737
Area Contact
Manager, Product Planning and Development
Susan Stockstill
Tel: 817-867-6728
Fax: 817-352-7934
Assistant Manager, Planning
(Reporting)
Nicole Hunter
Tel: 817-867-6721
Fax: 817-352-7933
Team Members
  • John Canavan
  • Chris Castagneto
  • Jeff Coleman
  • Matthew Crofut
  • Thurston Dixon
  • John Young
  • Mark Joersz
  • Taylor Keim
  • Shari Merrill
  • Karl Milius
  • Mark W. Stevens
  • Hunter Talley
Team Leaders
Area Contact
Director Scot Stoa
Tel: 817-593-6003
Fax: 817-234-7082
Sr. Manager, Performance Analysis Larry Smith
Tel: 817-867-5031
Fax: 817-234-7082

Use BNSF's secured tools to order equipment, track your shipments, and view equipment characteristics. For equipment assistance, call 1-800-234-9396 or 8-593-6000 (BNSF Network) and use the menu options below.

Desk Menu Option
NORTH SHUTTLE EMPTIES 1, 1
NORTH SHUTTLE LOADS 1, 2
SOUTH SHUTTLE (LOADS / EMPTIES) 1, 3
NON SHUTTLE UNITS (LOADS / EMPTIES) 2
NORTH SINGLES 3, 1
SOUTH SINGLES 3, 2
GRAIN PRODUCTS (FERTILZER/ SYRUP / DDG / PRIVATE SOYBEAN MEAL) 4
ORDERS ADMIN 5

Agricultural Equipment Contacts

Area Contact
Manager, Operations Logistics Fleet Management Rick Knutson
Tel: 817-867-6363
Nights Tel: 800-234-9326
8-593-6000 (BNSF Network)

Agricultural System Support

Area Contact
Manager, Ag Planning & Development
Susan Stockstill
Tel: 817-867-6728
Fax: 817-352-7934
Assistant Manager, Ag Planning & Development Nicole Hunter
Tel: 817-867-6721
Fax: 817-352-7933

Customer Support and Marketing Support

Area Contact
General Director – Agricultural Marketing/Canadian Business Development Jim Titsworth
Tel: 817-867-0747
Cell: 817-271-0386
Manager Market Support (Colorado, Iowa, Illinois, Kansas, Nebraska, Oklahoma, Texas) Mignon Lambley
Tel: 817-867-6705
Cell: 580-461-1325
Manager Market Support (Minnesota, Montana, North Dakota, South Dakota, Wisconsin, Wyoming) Maia LaSalle
Tel: 406-265-0215
Cell: 406-399-0330
Manager Market Support
(Arizona, California, Idaho, Nevada, Oregon, Utah, Washington)
Roger Hsieh
Tel: 360-418-6271
Cell: 713-857-8661
Director Mexico Business Unit Victor Valdes
Tel: 817-867-6060
Cell: 817-313-5737

Agricultural General Questions

Area Contact
Waybilling, freight bills, demurrage Tel: 888-428-2673
eBusiness/EDI Tel: 888-428-2673
Diversions Tel: 888-428-2673
Customer service issues, bad orders, rejects, respots, releases Tel: 888-428-2673
Questions about Mexico shipments Customer Support
Tel: 888-428-2673

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